We’re here to help

How can we help light the way?

Most visitor questions have an immediate answer below. If you still need us, send a message and we’ll make sure it reaches the right person.

The three fastest answers

Before you send a message…

01

Are you open?

Check today’s status before you leave.

See scheduled open nights, weather watches, delays, closures, and season-completion updates.

See the latest update →
02

What are the hours?

5:00–9:00 PM every open night.

Opening Friday, November 27, then Thursday–Sunday through December 31. Vehicles in line at 9:00 PM will be admitted.

View every event night →
03

What payment is accepted?

Cash, cards & contactless accepted.

Pay with cash, major credit or debit cards, Apple Pay, Google Pay, tap-to-pay, Venmo, or Cash App. Receipts are available upon request. No added payment fee.

See admission & payment →

Still need us?

Send a message to the right team.

For a closure, delay, or route problem tonight, check Current Status instead of waiting for a reply.

How can we help?

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Choose the option that best matches your question so we can route it correctly.

Never include payment-card numbers, passwords, or authentication codes.

10–4,000 characters. Please include the details needed to understand your question.

We’ll use this information only to respond to your request. Providing a phone number does not subscribe you to marketing messages or Lincoln Lights Alerts.

Please allow up to two business days for a reply. Read our Privacy Policy.

Community partnerships

Help a new tradition shine

Tell us about your organization and the partnership or sponsorship idea you have in mind.

News & media

Tell the first-year story

Media requests, interviews, photographs, facts, and inaugural-season information.